You went to an EMR/EHR in preparation for the regulation changes in the Healthcare Industry for 2014 and to avoid a deduction in Medicare Claims Payment. That was a huge financial cost to your practice and the last thing you anticipated was having a cash flow crisis to the industry electronic claim file changes that CMS ruled would take place January 1st, 2012. I know. Remember, like you, I am experiencing the 5010 fiasco I blogged about here with my clients, so I totally relate to your pain. I am sorry. I wish I could fix it with a magic wand, however, I can’t. I can provide you a few pieces of information that might help you get some cash flow turnaround quickly. The next few weeks I am going to try to post a few tips on 5010 and hopefully provide you some resources to help you make headway through to get some answers to your problems.
Who is your clearinghouse?
Do they have a newsletter?
Do they have a blog?
Do they have a discussion board?
Do they send you weekly tips and suggestions to improve your claims?
Do they have webinars for you to attend (either free of charge or at a cost)?
Have you utilized everything they offer?
The only way to know is to research it and find out. If you don’t know…google them and see where it goes. You are liable to learn a lot in a short time frame and maybe even get a nugget that will help you with a current problem you are experiencing.
Come back next week for another 5010 Tip!